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Shipping and Returns
Orders received by 4pm Monday to Friday (excluding Bank Holidays) will be shipped the same day. Orders placed after 4pm will be shipped next working day.
Ireland
Standard Post
Estimated Delivery time of 1 – 5 working days
Shipping is Free for orders over €12.00
- 1 We do everything in our power to offer the fastest shipping, lowest prices, and best customer service in Ireland. We do everything we reasonably can to satisfy our valued customers, but one thing we have absolutely no control over is the package once it has been handed over to the Post Office. Please ensure that the package does not appear damaged before accepting it from the person delivering your mail. If it does appear so then please make them aware of it before opening it.
- 2 If the package is returned to us because it was not received from the post or if the wrong address was given, the customer will be charged for the costs of re-delivering the package. We can not guarantee the delivery of Batteries or e-liquids to countries outside of Ireland. Various countries have different rules regarding vaping and e-cigarettes and we can not be responsible for items seized by customs. Please check the rules on importation of these goods in your local post offices before ordering.
- 3 If the customer returns to us a fully working product claiming it to be faulty, then customer will be charged for the costs to re-send the item. (Note: Always try quickly clicking the battery button 5 times fast before assuming the battery is not working. Most batteries we sell are child locked and require between 3 – 5 presses in quick succession to unlock them.)
- 4 Since Brexit we no longer ship to areas outside of the Republic of Ireland. We apologise for any inconvenience this may cause.
- 5 If for any reason you are unhappy with our products or our service please do not hesitate to contact us to see if we can sort the problem out. We have been in the vaping business since 2013, we are on the rise and we believe in what we do. Our reputation is everything to us so if we can help you with any query regarding vaping then contact us and hopefully we can help guide you in the right direction.